Doncaster, England
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I BOUGHT THIS COOKER 1/12/11 AND EVERYTIME I TURNED THE FRONT RING ON IT WAS TRIPPING THE ELECTRICS, THEN THE TRIM ROUND THE RINGS STARTED CORODING AND PARTING FROM THE RINGS SO I GOT IN TOUCH WITH DOMESTIC AND GENERAL TO GET IT SORTED THEY SENT AN ENGINEER AND THEY TOOK PHOTOS AND SAID IT WAS NOT EARTHED PROPERLY INSIDE HENCE WHY IT WAS TRIPPING THE ELECTRICS AND THEY WOULD HAVE TO ORDER 4 NEW RINGS SO I GOT BACK TO DOMESTIC AND GENERAL AND THEY SAID THE SUPPOSEDLY CHROME STRIPS ROUND THE RINGS ARE NOT COVERED UNDER MY EXTENDED WARRANTY ALSO THE EARTHING PROBLEM IS NOT COVERED UNDER THE EXTENDED WARRANTY SO DOMESTIC & GENERAL SAID I WILL HAVE TO BUY 4 NEW STRIPS FOR ROUND THE RINGS AT £400 FOR 4 NEW CHROME STRIPS WHICH ARE SUPPOSED TO BE CHROME BUT THEY ARE NOT THEY ARE TIN AND I WOULD HAVE TO PAY TO GET THE EARTHING PROBLEM SORTED BEFORE THEY CAN REPLACE THE RINGS EVEN THOUGH THEY HAVE RUSTED THEY SAID THE STRIPS ARE NOT COVERED BECAUSE THEY ARE COSMETIC TRIM WHICH ARE ACTUALLY SAFETY STRIPS TO STOP FLUIDS GOING INTO THE ELECTRICS SO IT IS AN HEALTH AND SAFETY ISSUE AND TO GET THE EARTHING SORTED IS GONNA BE ROUGHLY ABOUT £200 I WOULDNT MIND BUT IT IS ONLY £179.99 TO BUY THE COOKER AND THEY DONT TELL YOU £600 TO REPAIR THE COOKER 18 MONTHS LATER AND I WAS SHOCKED TO FIND OUT ARGOS OWN BUSH AND ALBA SO I GOT IN TOUCH WITH ARGOS AND THEY MORE OR LESS TURNED ROUND AND SAID BECAUSE YOUR 1YR WARRANTY IS OUT IT IS NOT OUR PROBLEM

Monetary Loss: $179.

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